PAPARAZZI PREMIERE - SHIPPING

You can view or update your set shipping costs in your Premiere app by following these steps:

  • Click the menu icon in the upper left-hand corner.
  • Click on "Settings."
  • Click on "Shipping."
  • If you only use one flat rate shipping cost, enter that amount in the “0 oz” line.
  • If you use multiple shipping rates, enter those by adding additional weight values and costs for each.
  • If you offer free shipping once a certain order amount is reached, turn on the Free Shipping option at the top of the screen, then enter the order amount that must be reached before free shipping is offered.

You can also allow your local customers to pick up their order(s) at a physical location. To offer this option, go to Settings, then Shipping, and click Edit. Toggle on ‘Enable Order Pick Up.’ When Order Pick Up is enabled, you can specify a pickup address and any instructions related to this option.


Giving free shipping on individual invoices

The steps below will guide you through giving an individual customer free shipping without changing any of your standard shipping rates for all your other customers. Setting Free Shipping on the invoice allows you not to charge this customer for their shipping costs while seamlessly sending the details to ShippingEasy once the customer has paid.

  1. Click Orders
  2. Click + to create a new invoice
  3. Select the customer for this invoice

TIP: If this is the first time the customer has shopped with you, click Add Customer to enter their first name, last name, and email address

  1. Tap to the ON mode for Ship Order

NOTE: A new field will appear for Free Shipping

  1. Tap to the ON mode for Free Shipping
  2. Add the items to the customer’s invoice
  3. Click Invoice to send the invoice to the customer

Giving free shipping store-wide

When you offer free shipping store-wide, it allows you to waive shipping fees for your customers who shop with you in Live sales and on your online storefront for any of their orders.

To turn ON free shipping store-wide

  1. Click Settings
  2. Click Edit next to Shipping
  3. Tap to the ON mode for Free Shipping over Amount

NOTE: A new field will appear for Minimum Order Total

  1. Enter $0.01

NOTE: If you already offer Free Shipping over a specific amount, all you need to do is set this to $0.01. For example, if you offer Free Shipping on orders over $75, simply change the amount to $0.01

  1. Click Save

To turn OFF free shipping store-wide

  1. Click Settings
  2. Click Edit next to Shipping
  3. Tap to the OFF mode for Free Shipping over Amount

NOTE: If you previously offered Free Shipping over a specific amount, you will NOT set this to the OFF mode. You will enter the amount the customer must purchase before earning free shipping. For example, if you previously offered free shipping on orders over $75, simply change the amount to $75.

  1. Click Save
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