POACHING CUSTOMERS

Contacting friends and customers of other Paparazzi Consultants for the purpose of soliciting their business is a practice known as "poaching" and is considered unprofessional conduct for a Paparazzi Consultant (see 4.15 Paparazzi Code of Conduct).

Building a customer base and developing positive, meaningful relationships with customers requires significant effort and time. Poaching is distasteful, undermines the success of other Consultants, and reflects poorly on Paparazzi. Consultants should support each other by striving for success without interfering with each other's businesses. Paparazzi Consultants should not promote themselves as such on the live videos or social media pages of other Consultants without their permission.

Section 5.9 Unsolicited Communication states, "All of Consultants’ communications must comply with the CAN-SPAM Act. Consultants are not allowed to initiate any unsolicited communication such as electronic transmissions, telemarketing, mass email, or otherwise generate “SPAM” for their Paparazzi business. Spam includes, but is not limited to, directly contacting someone through unsolicited communication (faxes, e-mails, phone, etc.) to anyone whom they are not personally aware of (or to people they do not know)." 

Consultants should only reach out to people with whom they have a personal connection. Reaching out to "friends of friends" or "suggested friends," you do not know on social media is not considered a personal connection. Click here for a detailed explanation of how Paparazzi defines personal connections. 

Of course, customers are free to shop with as many Consultants as they wish, but, as stated, Consultants are prohibited from reaching out to any individual with whom they do not have a personal connection.

Section 5.2 (Advertising Guidelines):

Consultant advertising must remain courteous and ethical at all times. Using your Paparazzi business account to interact on another Consultant’s live stream or business page without their permission is considered unethical advertising and a form of poaching.  

Examples of prohibited behavior include:  

Intercepting Sales: Responding to a viewer’s request for an item with messages like "I have that necklace—message me!"

Self-Promotion: Announcing or promoting that you are a Consultant on another Consultant’s live stream or page.

Unauthorized Tagging: Tagging other Consultants without permission, which causes your post or live stream to appear on their profile or page.

Unsolicited Prospecting: Browsing the member list or comment section of another Consultant’s page or live stream to send direct sales requests or invites.

Note: Participating or engaging on another Consultant’s platform is only permitted if you have received explicit permission from that Consultant in advance.